DTP Group - The Complete Guide - Flipbook - Page 23
DELIVER
Edge to Cloud
SUPPORT
We never deploy a product or service
and then leave you to get on with it,
we are committed to making sure your
investment is as successful as possible.
Our service expertise spans managed cloud and
‘as a service’ IT models, hybrid cloud, virtualisation,
data centre optimisation, server and storage
solutions and upgrades, back up and recovery and
both wired and wireless networking. We can design
and build an entire best-in-class infrastructure
from scratch or deliver core components as part of
a strategic upgrade or refresh.
DTP support functions play a critical part
in maintaining our operations and allow
us to deliver the highest quality service to
our customers.
End User Compute
We offer a full complement of end user compute
services including con昀椀guration, image
deployment, BIOS & ME 昀椀rmware updates, hardware
install, asset tagging, etching, installation, break/
昀椀x onsite and offsite hardware repairs, waste
management, delivery and packaging collection
and removal of plastics. And our managed insights
service enables customers to optimise device
performance, proactively identify and resolve
issues, track employee sentiment and manage
assets from all manufacturers in one place.
Managed Print Services
Our team of print specialists provide customers
with estate audits, design and proof of concept
consultancy and delivery, installation and
deployment of hardware, software and managed
print services.
Our managed service approach enables you to free
your IT resources from the most time demanding
tasks and focus efforts and expertise on strategic
initiatives that add the most signi昀椀cant value to
your organisation.
For desktops, print and software support, we
provide installation, support and repairs for
printers, hardware and software audits, staging
and bulk imaging of PCs and notebooks, anti-virus
protection management, installation and upgrades
and support of Microsoft software including
Windows, Of昀椀ce and Server.
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